Shipping policy

Shipping Policy

Last Updated: May 22, 2026

Thank you for shopping with us. Please read our Shipping Policy carefully before placing an order.

1.Order Processing Time

All orders are processed within 1–3 business days after order confirmation.

Orders are not processed on:

  • Sundays
  • Public holidays

In some cases, processing time may increase due to high order volume or supplier delays.

2. Shipping Time

Estimated delivery time:

  • Metro Cities: 3–7 business days
  • Other Cities/Towns: 5–10 business days
  • Remote Areas: 7–14 business days

Delivery timelines are estimates and may vary depending on courier service and location.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders.

However:

  • COD may not be available for some PIN codes
  • Fake or suspicious COD orders may be cancelled

Customers must provide correct phone number and address for successful delivery.

4. Shipping Charges

  • Free shipping may be available on selected products/orders OR
  • Shipping charges are calculated at checkout

Additional charges may apply for remote locations.

5. Order Tracking

Once your order is shipped:

  • Tracking details will be shared via SMS, Email, or WhatsApp
  • Customers can track the order using the courier tracking link

6. Delivery Delays

Delivery may be delayed due to:

  • Weather conditions
  • Festivals or public holidays
  • Courier partner issues
  • Incorrect address provided by customer
  • High order demand

We are not responsible for delays caused by third-party courier services.

7. Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping information.

If:

  • Address is incorrect
  • Phone number is unreachable
  • Customer refuses delivery

then:

  • Order may be cancelled
  • Re-shipping charges may apply
  • Refund may not be provided for COD orders

8. Damaged or Missing Products

If you receive:

  • Damaged product
  • Wrong product
  • Missing item

please contact us within 48 hours of delivery with:

  • Order number
  • Photos/videos
  • Unboxing video (recommended)

9. Multiple Shipments

Some orders may arrive in separate packages depending on:

  • Supplier warehouse availability
  • Product type
  • Courier partner

10. Contact Us

For shipping-related questions:

Email: 7mart3006@gmail.com
WhatsApp: +91 9313225178

Support Hours: Monday–Saturday, 10 AM – 7 PM